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Senior Evaluator, Investigator and Quality Assurance Officer (P-4)

Principal Functions

Under the general supervision of the Director, Office of Internal Oversight (Director, OIO) and in accordance with the OPCW Core Values of Integrity, Professionalism and Respect for Diversity/Gender Equality, the Senior Evaluator, Investigator and Quality Assurance Officer will:

1. In relation to  Evaluations & Quality Management:

a) Lead evaluations on the economy, efficiency, effectiveness and impact of the OPCW policies, programmes, activities, and projects developing a draft evaluation work programme on an annual basis using a risk assessment methodology, taking into account requests made and concerns expressed by OPCW Management and Member States. To submit these evaluations to the Director, OIO, as contribution to the Annual Work Programme of the Division;
b) Lead the Senior Evaluations assistant in performing evaluation assignments as contained in the Annual Work Programme of the OIO, indicating the general objectives, scope and methodologies for each specific evaluation assignment; 
c) Report on evaluation assignments carried out, preparing and reviewing draft reports and recommendations to be approved by the Director, OIO; 
d) Review, assess and discuss the comments and draft reports with Division Directors and programme managers and prepare final evaluation reports, keep track and including the final reports into the OIO Annual Report and other executive documents needed by stakeholders and Member States; 
e) Follow up the implementation of recommendations contained in final evaluation reports, and update the report to the Director, OIO on a quarterly basis;
f) Under the authority and supervision of the Director OIO, to provide advice to management and other internal stakeholders on monitoring and evaluation activities contributing to the development of monitoring and evaluation approaches and methodologies as well as evaluation guidelines, standards and performance indicators in the OPCW, through provision of advice and comments and conduct of studies as required;
g) Lead and strengthen the quality management system in the Secretariat, through the planning, development and update of a comprehensive quality assurance programme, intended to meet the requirements of the ISO Standards, namely 17025:2017 and 17043:2010; developing policy and working procedures to support the quality management systems (QMS) both in accredited and non-accredited areas; acting as Secretary and advisor to the Quality Management System Technical Committee (QMSTC) on  matters related to the QMS; and assisting selected organisational units in developing QMS suitable to their activities in line with principles of ISO 9000 series.
h) Lead the Evaluations and Quality Management assistant in the planning and performing the quality management system internal audits, from the definition of the annual QMS audit programme of the OIO, plan internal QMS audits in consultation with Division Directors, for the approval of the Director, OIO; performing the audits according to the standard operating procedures for QMS internal audits; providing suitable advice and guidance to the auditors or other Professionals and assistants assigned to the QMS Audit programme, ensuring the audits are performed professionally and efficiently; assessing follow-up action taken in respect to the QMS internal audit  findings to ensure that effective corrective actions are taken and that they are taken on time and assessing recommendations on the remedial actions on the efficiency and effectiveness of the QMS, including those into a report to the management through the Director, OIO;
i) Lead the development of the knowledge and skills of staff members in the field of Quality Management Systems through: 
(i) Identification of training needs in consultation with the HRB training coordinator, Director, OIO  and other Division Directors and plan accordingly;
(ii) Assist with the design, development and conduct of identified training in-house, e.g. on effective implementation of QMS to all staff members, writing effective procedures to selected number of staff members etc. potentiating the usage of technology (webinars, self-assessments; etc.); and
(iii) Assist with the development and planning of required training course in QMS which is conducted by external trainer and coordinate with the HRB training coordinator in the selection of the trainer.

    2. In relation to Internal Investigations:

    a) Collaborate in the development of terms of reference and lead in establishing investigative plans for investigations related to potential breaches of the Code of Conduct and its related policies;
    b) Prioritise, plan and implement investigative work in consultation with Director, OIO;
    c) Lead or function as a team member, as required by the Director, OIO, of investigation teams which may include contracted specialists, to conduct fraud, corruption, conflict of interest, harassment and other type of investigations related to potential breaches of the Code of Conduct and its related policies;
    d) Supervise and monitor the work of investigative teams of contracted specialists to ensure that outputs are delivered according to agreed deadlines within budgets and to the required quality standards;
    e) Conduct investigations in accordance with generally recognised international investigative standards; 
    f) Prepare resulting reports including findings and recommendations for corrective actions, and to keep the Director, OIO informed of the status of the implementation of corrective actions by Management;
    g) Assure that evidence from investigative work is classified and safeguarded according to confidentiality policies and the Code of Conduct; 
    h) Prepare work-papers/documentation to provide assurance that work accomplished meets high quality standards to support necessary legal processes, and other interested stakeholders with the collection, organisation, and preparation of data for review and analysis in legal matters, labour law filings, law enforcement referrals and cross-functional investigations;
    i) Maintain and update, as needed, protocols and databases for intake and assessment of complaints and allegations of fraud and corruption and other potential breaches of the Code of Conduct emanating from within the Secretariat;
    j) Apply information technology and data mining tools, and forensic methodologies for conducting investigative work, a as necessary;
    k) Ensure that lessons learned from investigations are incorporated into OPCW policies and procedures;
    l) Lead and participate in fraud-awareness and other training programmes, as required, in the Secretariat.

  1. Serving as an OIO single contact point with RvA (The Dutch Accreditation Council) for ISO accreditation granted to the OPCW.

  2. To perform other duties as required.

    Knowledge and Experience



    1. An advanced university degree in Auditing, Accounting, Forensic Accounting, Finance, Economics or Business Administration or related area. A first level university degree in similar specialities as noted above, in combination with qualifying experience (minimum nine years) may be accepted in lieu of the advanced university degree.
    2. Demonstrated experience and ability in conducting and coordinating a wide range of advanced, complex and multifaceted investigation activities, quickly and accurately, including witness and suspect interviews, evidence collection, search and seizure, briefings, report writing and recommendations, tactical operation planning and complex investigation planning. Demonstrated experience in investigating harassment (work/sexual) and abuse of authority.


    1. Formal training in evaluation. Certification as Lead Auditor for ISO 9001:2015 and more specific for ISO/IEC 17025:2015 or ISO/IEC 17043:2010;
    2. Formal training and/or certification in law enforcement methodologies, an asset. Certified Fraud Examiner (CFE), highly desirable.



    1. Minimum 7 years of relevant experience in internal audit or investigations teams, including evaluations, at national or international organisations (public or private) with an advanced degree or 9 years with a first level degree.

    2. Experience in working with or implementing quality management methodologies.

    3. Experience in leading and supervising teams in an auditing or investigative environment.

    Skills and Abilities

    Key Competencies

    1. Demonstrates integrity by modelling the OPCW’s values and ethical standards;
    2. Promotes the vision, mission and strategic goals of the OPCW UN;
    3. Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability;
    4. Leadership of all tasks assigned.

    Functional Competencies

    1. Has well developed cognitive ability and is able to learn material rapidly and accurately.  Building upon this to be able to research data, assimilate this, problem solve and reach significant conclusions in relation to the work of the Office;
    2. Displays strong organisational and time management skills enabling the completion of projects and work to required standards, and understands the importance of adhering to strict deadlines;
    3. Shows excellent interpersonal skills and ability to interact with colleagues in other departments at all levels of the Organisation with the aim of establishing collaborative and productive working relationships;
    4. Proven negotiation skills and demonstrates a high level of resilience, and an ability to defend observations made and recommendations given, even when they differ with others’;
    5. Displays flexibility, adaptability and the capacity to work under pressure of high volume and under tight deadlines;
    6. Communicates clearly and convincingly; demonstrates strong oral and written communications skills. Is particularly able to draft clear and thorough reports within the parameters provided and to communicate complex matters in an understandable and succinct manner;
    7. Is detail oriented and shows commitment to correctness, accuracy, and quality in preparing internal audit reports, having regard to the applicable OPCW legal framework and standard operating procedures;
    8. Leads development of clear office strategy; anticipates and understands client needs, formulates clear strategic plans, prioritises workload, and allocates resources according to priorities;
    9. Shows tact, high level of discretion and ability to work harmoniously in a multi-cultural environment;
    10. Significant experience and the ability to use a range of IT and technology tools to facilitate the auditing and investigative activities related to the post.  This will include, but is not limited to the proficient use of tools such as MS Office, Analytics, Search engines, data mining tools and other software applications;
    11. Able to lead and supervise teams to facilitate the achievement of goals and objectives established for the office.

    Other Skills

    Keep abreast of developments in the fields of Investigations, Quality and Evaluation.

    Language Requirements

    Fluency in English is essential and a good working knowledge of one of the other official languages (Arabic, Chinese, French, Russian, and Spanish) is desirable.