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Independent Mediator (SSA)

About Us


The Administration Division manages the OPCW’s day-to-day human resources, finances, and logistical support, and coordinates knowledge management.

The Division also represents the Technical Secretariat during sessions of the Advisory Body on Administrative and Financial Matters (ABAF), and serves as the point of contact for the OPCW’s External Auditor. 

General Information

  • Contract Type
    Special Services Agreement (SSA) Consultant
  • Grade
  • Estimated monthly salary: Daily rate: 350-500 based on experience. 
  • Closing Date


Job Summary

In this mediator role, you support the Technical Secretariat of the OPCW's mechanism for independent and impartial mediation of work-related disputes between individual staff members and between a staff member and a manager.

This position is on an as-needed basis as determined by the Head, Human Resources Branch. One or more individuals may be hired for the role.

Main Responsibilities

The mediator facilitates the early resolution of conflict in respect of specific cases related to workplace matters and promotes conflict prevention strategies in the workplace as a whole.


The Mediator:


a) Conducts a pre-assessment of each request for mediation before accepting (or rejecting) it;

b) Must have the option to be available in person in The Hague, if needed when conducting mediation for a case;

c) Conducts mediation in confidence with the parties that have requested mediation;

d) Submits an annual report in collaboration with all meditators to the Director-General, Human Resources Branch, the Staff Council, and the Joint Advisory Board on the activities undertaken by the Mediator, in the form of data and trends (e.g., number and type of cases, and any systemic issues identified) and recommends action to address systematic issues – while maintaining full confidentiality on the substance of the mediation undertaken; and

e) Reports quarterly to the Director of Administration on the costs incurred.

Qualifications and Experience



  • Mediator certification or conflict resolution by a recognized international society or institute, or that of a member state. Alternatively, in lieu of certification, relevant experience exhibiting the skills and knowledge required for mediation or conflict resolution may be accepted instead.

Knowledge and Experience


  • At least ten years of professional experience, of which at least four years of equivalent experience in mediation, conflict prevention or resolution, and arbitration between individuals.


  • Experience in an international organisation, preferably in mediation or aspects of staff relations.

Skills and Competencies

  • Promoting de-escalation of conflict and value-oriented solutions;
  • Applying active listening and non-positional communication skills;
  • Demonstrating impartiality and transparency;
  • Applying sound and internationally recognised methodology/methodologies;
  • Balancing confidentiality with information sharing in the interests of dispute resolution satisfactory to both parties;
  • Coaching parties with respect to procedure, opening statements, exploration and negotiation, closing the proceedings, implementing outcomes, etc.;
  • High-precision drafting skills (terms of reference; annual reports and recommendations to executive level managers; norms and reference criteria; fact summaries; offers; agreements, and other mediation-related instruments);
  • Drafting of financial (cost) reports on activities.


Fluency in English is essential and a good working knowledge of one of the other official languages (Arabic, Chinese, French, Russian, and Spanish) is desirable.

Additional Information

This appointment is for a period of 2 years on as needed basis. 


A daily fee will be paid. This is not a staff position and all other costs except travel to be borne by the Individual Contractor. (Inc. tax and insurance).



The Director-General retains the discretion to not make any appointment to this vacancy, to make an appointment at a lower grade, or to make an appointment with a modified job description. Several vacancies may be filled.

Only fully completed applications submitted before the closing date and through OPCW CandidateSpace will be considered. Only applicants under serious consideration for a post will be contacted.

Applications from qualified female candidates are strongly encouraged.


OPCW General Terms and Conditions